Privacy policy

This policy explains what information Spooki's Web ("we") collects through this website and what we do with it. We keep it short because we collect very little.

What we collect

• Contact and lead forms. When you send a form, we receive what you type: your name, business name, phone, email, what you need, your message, and any estimate you attached. We also record which page the form came from and, if you arrived from a link with tracking tags (for example our expo QR code), the campaign name.
• AI assistant. If we turn on the chat assistant, the messages you type will be sent to our AI provider to generate replies. Don't share sensitive personal information in the chat.
• Free website check. If you use the website check, the web address you enter is sent to Google's PageSpeed Insights service to test it. We don't store the result unless you choose to send it to us with the contact form.
• Analytics. We use privacy-friendly analytics from our hosting provider to count visits and see which pages and buttons are useful. It doesn't use cookies and doesn't track you across other websites.

How we use it

Only to reply to you, prepare a quote or proposal, provide the services you hire us for, and understand how the website is used so we can improve it. We don't sell your information, and we don't use it for advertising.

Who processes it for us

• Our hosting provider hosts this website, runs the form and chat functions, and provides analytics.
• Resend delivers form submissions to our inbox.
• Google PageSpeed Insights runs the free website check.
• An AI model provider generates chat assistant replies, if the assistant is turned on.

Storage on your device

We don't set tracking cookies. The site saves a few things in your own browser for convenience: whether you've already seen the intro animation this visit, a draft of a form you were filling in (so you don't lose it on a bad connection), and campaign tags from the link you arrived on. You can clear these at any time in your browser settings.

How long we keep it

We keep form messages in our email for as long as needed to work with you, and delete them on request.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Email justin@spookisweb.com or call (772) 267-6678.

Children

This website is for businesses and isn't directed at children under 13.

Changes

If we change this policy, we'll update the date at the top of this page.